Privacy & Cookies Policy

TicketSocket Privacy and Cookies Policy – December 23, 2022.pdf

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For US Residents: Please contact our US Representative at privacy@ticketsocket.com.

For EEA Residents: Please contact our EU Representative at eurep@ticketsocket.com. Alternatively, they can be reached by post (The DPO Centre, Alexandra House, 3 Ballsbridge Park, Dublin, D04C 7H2) or +353 1 631 9460. https://www.dpocentre.com/contact-us/

For UK Residents: Please contact our UK Representative at ukrep@ticketsocket.com. Alternatively, they can be reached by post (The DPO Centre Ltd, 50 Liverpool Street, London, EC2M 7PY) or +44 (0) 203 797 6340. https://www.dpocentre.com/contact-us/

*Cookie* *Name*			*Purpose*
	adroll adroll_fpc adroll_shared		These cookies are used to identify visitors across visits and devices. They are used by AdRoll.com to allow us to engage in real-time bidding for our advertisements so that we can present relevant advertising on third party sites.



		ar_v4	This cookie is associated with the DoubleClick advertising service from Google, and helps tracking conversion rates for ads.

_fbp			This cookie is used by Facebook to connect us to their advertisement products such as real time bidding for our advertisements so that we can present relevant advertising on Facebook.com.
cli_user_preference			The cookie is used to store the yes/no selection the consent given for cookie usage. It does not store any personal data.
viewed_cookie_policy			The viewed_cookie_policy cookie is set to “yes” when the Cookie law info bar has been viewed and accepted. The cookie is used to store whether or not you have consented to the use of cookies. It does not store any personal data.

Purpose/Activity	Type of Personal Data	Lawful basis for processing
To process your payment to purchase tickets from an Event Host	Credit/debit card details	Performance of a contract between you and Event Host
To register you as a new customer and to create and maintain your account	Name, email address, address, username, password, date of birth, and phone number	Performance of a contract between you and Event Host
To process and deliver your order for our Services including: (a) Manage payments, fees and charges; and (b) Collect and recover money owed to us	Name, email address, address, date of birth, phone number, credit/debit card details and transaction history.	Performance of a contract between you and Event Host Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or Privacy Policy	Name, username, email address and transaction history.	Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to

(b) Asking you to providefeedback		study how customers use our products/services)
To deal with any enquiries, correspondence, concerns or complaints you have raised	Name, username, email address, and information about the issue raised	Legitimate interests – to allow us to respond and deal with any queries, correspondence, concerns or complaints raised by you
To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you	Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp	Consent, when required Necessary for our legitimate interests in providing our website and promoting our business
To use data analytics to improve our Website, products/Services, marketing, customer relationships and experiences	Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp	Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy)

Privacy & Cookies Policy

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PRIVACY AND COOKIES POLICY

This Privacy Policy is subject to the provisions of applicable data protection and privacy laws.

2. What Information Does TicketSocket Collect?

3. Why Is My Personal Data Being Collected?

4. How Do We Use the Information We Collect?

• Participating in Special Promotions.

5. What Are Your Choices Regarding Our Marketing Materials?

6. Do We Share Your Personal Data?

7. What Categories of Personal Data Do We Share?

8. Are There Other Ways My Personal Data Could Be Shared?

9. How Can You Access and Control Your Information?

10. How Do We Store and Protect Your Information?

11. Cookie Policy: How Do We Use Cookies And Other Network Technologies?

G. How To Manage Cookies

12. Collection of Information by Others

13. Children and Young People’s Information

14. California Privacy Rights; Virginia Privacy Rights

15. For EEA/Switzerland / UK Residents

16. Changes to this Policy

17. Our Contact Information